Thinking about your home phone service only, how satisfied are you with the overall service provided?*

Overall satisfaction with landline phone services in the United Kingdom (UK) in 2017 This statistic shows a distribution of the overall satisfaction with home landline providers in the United Kingdom (UK) as of February 2017. Of the respondents, 49 percent were very satisfied with the services of their landline providers. Some aspects that can be considered in terms of landline phone service satisfaction would be: customer service, phone call quality, cost of service, and reliability of services.
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Percentage of respondents
Very satisfied49%
Fairly satisfied 39%
Neither7%
Fairly dissatisfied3%
Very dissatisfied2%
Percentage of respondents
Very satisfied49%
Fairly satisfied 39%
Neither7%
Fairly dissatisfied3%
Very dissatisfied2%
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This statistic shows a distribution of the overall satisfaction with home landline providers in the United Kingdom (UK) as of February 2017. Of the respondents, 49 percent were very satisfied with the services of their landline providers. Some aspects that can be considered in terms of landline phone service satisfaction would be: customer service, phone call quality, cost of service, and reliability of services.
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Release date
April 2017
Region
United Kingdom
Survey time period
January 3rd, 2017 to February 28th, 2017
Number of respondents
2,181 respondents
Age group
16 years and older
Special properties
those with a landline phone at home
Method of interview
Face-to-face interview
Supplementary notes
The source adds the following information: "Data is tested at the 95% confidence level."
*This question was phrased by the source as follows: "Thinking about your home phone service only, please use this card to say how satisfied you are with the overall service provided by (MAIN SUPPLIER)."
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