SMEs opinion on business bank accounts in Great Britain 2014

This statistic displays the satisfaction levels of small and medium-sized businesses with the business bank account service in Great Britain as of June 2014. The majority of business bank account users, approximately 66 percent, were either very or fairly satisfied with the services offered to them by their banks.

Satisfaction of small and medium enterprises with business bank accounts in Great Britain as of June 2014

Characteristic	Share of respondents
Very satisfied	19%
Fairly satisfied	47%
Fairly dissatisfied	9%
Very dissatisfied	5%
Don't know	12%
Not applicable	8%

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Release date

June 2014

More information

Region

United Kingdom (Great Britain)

Survey time period

May to June 2014

Number of respondents

1,034 respondents

Special properties

SME decision makers*

Method of interview

Online survey

Supplementary notes

* Small and medium enterprises are understood in this study as businesses with less than 250 employees. Figures are weighted and are representative of Great Britain business sizes.
Source: YouGov survey.

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