Bank customer priorities driving mobile apps quality in the United Kingdom (UK) 2014

This statistic shows the customer priorities driving the quality of mobile applications for accessing bank services of the United Kingdom (UK) banks as of 2014. Main three priorities that drive the quality of banks mobile apps are the ease of use (46 percent), the speed of obtaining information, carrying out transactions etc. (46 percent) and the layout & design offered by the app (41 percent).

Customer priorities regarding the banking mobile apps quality in the United Kingdom (UK) as of 2014

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Source

Release date

September 2014

Region

United Kingdom

Survey time period

April and May 2014

Number of respondents

2,000 respondents

Age group

18 years and older

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Statistics on "Banking channels in the United Kingdom (UK)"

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