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UK mobile network operator: satisfaction with the quality of customer service 2014

This statistic shows the satisfaction with the quality of customer service from mobile network operators in the United Kingdom (UK) as of March 2014. Of the respondents, 30 percent were fairly satisfied with the quality of customer service they received.

Satisfaction with the quality of customer service from mobile network operators in the United Kingdom (UK) as of March 2014

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Source

Release date

December 2014

Region

United Kingdom

Survey time period

1st to 30th March 2014

Number of respondents

1,509 respondents

Age group

16 years and older

Method of interview

Face-to-face interview

Supplementary notes

During the survey, this question was posed as follows:"I would like you to tell me how satisfied or dissatisfied you are with the quality of customer service you receive."

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