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Customers opinion on their network problem resolution in the UK in 2014

This statistic shows the customers' opinion on whether their network related problem had been resolved in the United Kingdom (UK) as of March 2014. Of the respondents, 55 percent felt that their problem was not resolved by the network operator.

Customers opinion on the resolution of their network related problem in the United Kingdom (UK) as of March 2014

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Source

Release date

December 2014

Region

United Kingdom

Survey time period

1st to 30th March 2014

Number of respondents

168 respondents

Age group

16 years and older

Special properties

Customers who contacted their network trying to resolve an issue with main mobile phone.

Method of interview

Face-to-face interview

Supplementary notes

During the survey, this question was posed as follows: "Do you think that the issue has now been resolved?"

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