Experience of bill-shock in the fixed broadband market in the UK 2012-2014

Published by Statista Research Department, Sep 1, 2014
This statistic shows the rate of experiencing bill-shock in the fixed broadband market in the United Kingdom from 2012 to 2014. In 2014, one percent of the fixed broadband customers experienced unexpectedly high bills.

Experience of bill-shock in the fixed broadband market in the United Kingdom from 2012 to 2014

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Release date

September 2014

Region

United Kingdom

Survey time period

2012 to 2014

Number of respondents

3,571*

Age group

16 years and older

Method of interview

Face-to-face interview

Supplementary notes

*n(2012) = 3,116
*n(2013) = 3,405

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Fixed broadband

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Outlook

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