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Concerns over ticket office closures on the London Underground (UK) 2013

To what extent would you or would you not be concerned if the tube stations on your journey no longer had manned ticket offices?

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Release date

February 2014


United Kingdom

Survey time period

January 3, 2013 to February 4, 2013

Number of respondents

1,008 respondents

Method of interview

Face-to-face interview

Supplementary notes

* Interviews were done at random at 19 of the busiest London Underground stations: Bank & Monument, Bond Street, Canary Wharf, Euston, Green Park, Holborn, King's Cross St Pancras, Leicester Square, London Bridge, Old Street, Oxford Circus, Paddington, Piccadilly Circus, South Kensington, Stratford, Tottenham Court Road, Victoria, Waterloo and Westminster.

Explanation given by the source: "Transport for London (TfL) have announced that every ticket office on the underground will close by 2015, resulting in at least 750 job cuts. London Underground say that tube stations will continue to have at least one staff member present during operating hours, but tube workers have voted to take industrial action this week because they believe the proposed changes will result in a worse and less safe service for passengers."

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Statistics on "London Underground: the Tube"

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