Passenger satisfaction with the London Underground dropped form around 85 percent in the months prior to the COVID-19 pandemic to around 75 percent in months following the first lockdowns and has remained at similar levels since.
Passenger satisfaction evaluation of the London Underground from 2018/19 to 2022/23
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Other statistics that may interest you London Underground: The Tube
Overview
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Financials
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- Premium Statistic Projected sources of funding for the UK’s Transport for London 2022–2023
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Operations
5
- Premium Statistic Number of stations on the London Underground 2001-2023
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Passenger experience
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- Premium Statistic Customer satisfaction evaluation of Transport for London services 2023
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Further related statistics
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- London Underground: scheduled and excess journey times 2016/17, by line
- Passengers at Canary Wharf underground station London (UK) 2007-2014
- Passengers at Paddington underground station London (UK) 2007-2014
- Passengers at Leicester Square underground station London (UK) 2007-2014
- Passengers at London Bridge underground station London (UK) 2007-2014
- Passengers at Tottenham Court Road underground station London (UK) 2007-2014
- Passengers at Liverpool Street underground station London (UK) 2007-2014
- Passengers at Euston underground station London (UK) 2007-2014
- Passengers at Bond Street underground station London (UK) 2007-2014
- Passengers at Stratford underground station London (UK) 2007-2014
- Passengers at Piccadilly Circus underground station London (UK) 2007-2014
- Single journey zones 1-4 price on the London Underground in the UK 2000-2016
- Operated kilometers of the London Underground by line 2018/19
- London Underground UK: annoyance with backpacks 2017
- London Underground use frequency (UK) 2013, by age
- Passenger perception of advertising on the London Underground in the UK 2016
- London Underground UK: annoyance when users stop on escalators 2017
- Transport performance of goods in foreign traffic by ships in Sweden 2018, by product
- Queensland rail operating profit Australia FY 2014-2019
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Statistics
- London Underground: scheduled and excess journey times 2016/17, by line
- Passengers at Canary Wharf underground station London (UK) 2007-2014
- Passengers at Paddington underground station London (UK) 2007-2014
- Passengers at Leicester Square underground station London (UK) 2007-2014
- Passengers at London Bridge underground station London (UK) 2007-2014
- Passengers at Tottenham Court Road underground station London (UK) 2007-2014
- Passengers at Liverpool Street underground station London (UK) 2007-2014
- Passengers at Euston underground station London (UK) 2007-2014
- Passengers at Bond Street underground station London (UK) 2007-2014
- Passengers at Stratford underground station London (UK) 2007-2014
- Passengers at Piccadilly Circus underground station London (UK) 2007-2014
- Single journey zones 1-4 price on the London Underground in the UK 2000-2016
- Operated kilometers of the London Underground by line 2018/19
- London Underground UK: annoyance with backpacks 2017
- London Underground use frequency (UK) 2013, by age
- Passenger perception of advertising on the London Underground in the UK 2016
- London Underground UK: annoyance when users stop on escalators 2017
- Transport performance of goods in foreign traffic by ships in Sweden 2018, by product
- Queensland rail operating profit Australia FY 2014-2019
Transport for London. (July 6, 2023). Passenger satisfaction evaluation of the London Underground from 2018/19 to 2022/23 [Graph]. In Statista. Retrieved March 19, 2024, from https://www.statista.com/statistics/412796/london-underground-customer-satisfaction/
Transport for London. "Passenger satisfaction evaluation of the London Underground from 2018/19 to 2022/23." Chart. July 6, 2023. Statista. Accessed March 19, 2024. https://www.statista.com/statistics/412796/london-underground-customer-satisfaction/
Transport for London. (2023). Passenger satisfaction evaluation of the London Underground from 2018/19 to 2022/23. Statista. Statista Inc.. Accessed: March 19, 2024. https://www.statista.com/statistics/412796/london-underground-customer-satisfaction/
Transport for London. "Passenger Satisfaction Evaluation of The London Underground from 2018/19 to 2022/23." Statista, Statista Inc., 6 Jul 2023, https://www.statista.com/statistics/412796/london-underground-customer-satisfaction/
Transport for London, Passenger satisfaction evaluation of the London Underground from 2018/19 to 2022/23 Statista, https://www.statista.com/statistics/412796/london-underground-customer-satisfaction/ (last visited March 19, 2024)
Passenger satisfaction evaluation of the London Underground from 2018/19 to 2022/23 [Graph], Transport for London, July 6, 2023. [Online]. Available: https://www.statista.com/statistics/412796/london-underground-customer-satisfaction/