Customer satisfaction evaluation London Underground 2018–2023

Passenger satisfaction evaluation of the London Underground from 2018/19 to 2022/23

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Source

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Release date

July 2023

Region

United Kingdom (England)

Survey time period

2004/05 to 2022/23

Special properties

fiinancial year ends March 31.

Supplementary notes

Data was for Q4 2019/2020 and Q1 2020/21 is not available due to interruptions to data collection during the COVID-19 pandemic.
Data prior to Q4 2021/22 was taken from previous editions of the report.

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Statistics on " London Underground: The Tube "

Other statistics that may interest you London Underground: The Tube

Overview

5

Financials

6

Operations

5

Passenger experience

7

Further related statistics

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