The number of complaints to the Financial Conduct Authority (FCA) regarding the decumulation and pension products and services in the United Kingdom (UK) fluctuated significantly between the first half of 2010 and the second half of 2023. The lowest amount of complaints relating to decumulation and pension were recorded in the second half of 2016 when there were only around 47,000 complaints. In the second half of 2023, the FCA received nearly 87,000 customer complaints about pension and retirement-related products.
Total number of complaints regarding decumulation and pensions related products in the United Kingdom (UK) from the 1st half of 2010 to the 2nd half of 2023
The source added the following information "Under previous reporting rules ‘Decumulation & pensions’ product group used to be ‘Decumulation, life & pensions’, while ‘Insurance & pure protection’ product group used to be ‘General insurance & pure protection’."
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Financial Conduct Authority. (April 25, 2024). Total number of complaints regarding decumulation and pensions related products in the United Kingdom (UK) from the 1st half of 2010 to the 2nd half of 2023 [Graph]. In Statista. Retrieved November 08, 2024, from https://www.statista.com/statistics/415671/total-number-of-decumulation-life-pensions-complaints-uk/
Financial Conduct Authority. "Total number of complaints regarding decumulation and pensions related products in the United Kingdom (UK) from the 1st half of 2010 to the 2nd half of 2023." Chart. April 25, 2024. Statista. Accessed November 08, 2024. https://www.statista.com/statistics/415671/total-number-of-decumulation-life-pensions-complaints-uk/
Financial Conduct Authority. (2024). Total number of complaints regarding decumulation and pensions related products in the United Kingdom (UK) from the 1st half of 2010 to the 2nd half of 2023. Statista. Statista Inc.. Accessed: November 08, 2024. https://www.statista.com/statistics/415671/total-number-of-decumulation-life-pensions-complaints-uk/
Financial Conduct Authority. "Total Number of Complaints regarding Decumulation and Pensions Related Products in The United Kingdom (Uk) from The 1st Half of 2010 to The 2nd Half of 2023." Statista, Statista Inc., 25 Apr 2024, https://www.statista.com/statistics/415671/total-number-of-decumulation-life-pensions-complaints-uk/
Financial Conduct Authority, Total number of complaints regarding decumulation and pensions related products in the United Kingdom (UK) from the 1st half of 2010 to the 2nd half of 2023 Statista, https://www.statista.com/statistics/415671/total-number-of-decumulation-life-pensions-complaints-uk/ (last visited November 08, 2024)
Total number of complaints regarding decumulation and pensions related products in the United Kingdom (UK) from the 1st half of 2010 to the 2nd half of 2023 [Graph], Financial Conduct Authority, April 25, 2024. [Online]. Available: https://www.statista.com/statistics/415671/total-number-of-decumulation-life-pensions-complaints-uk/