- Finance, Insurance & Real Estate›
- Banks & Financial Services›
Customer satisfaction levels worldwide at Banco Santander 2018
Customer satisfaction levels worldwide at Banco Santander 2018
Share of satisfied customers at Banco Santander worldwide as of 2018, by country
by James Cherowbrier,
last edited
Oct 1, 2019
This statistic shows the share of customers satisfied with Banco Santander's worldwide operations as of the end of 2018, listed by country. Approximately 97.8 percent of the bank's customers in Mexico reported high levels of satisfaction in that time. Also 97 percent of customers located in the United Kingdom were satisfied, as well as 97.5 percent of Polish customers and 91.3 percent of Portuguese customers.
Share of satisfied customers at Banco Santander worldwide as of 2018, by country
Loading statistic...
| Share of satisfied customers | |
|---|---|
| Mexico | 97.8 |
| Poland | 97.5 |
| UK | 97 |
| Portugal | 91.3 |
| Spain | 87.1 |
| Chile | 85.8 |
| Argentina | 83.3 |
| US | 83.3 |
| Brazil | 79.6 |
| Share of satisfied customers | |
|---|---|
| Mexico | 97.8 |
| Poland | 97.5 |
| UK | 97 |
| Portugal | 91.3 |
| Spain | 87.1 |
| Chile | 85.8 |
| Argentina | 83.3 |
| US | 83.3 |
| Brazil | 79.6 |
© Statista 2019
About this statistic
Source: Banco Santander
Download
Settings
Share
Download started
Please be patient - this may take a moment
Please be patient - this may take a moment
Description
Source
More information
by James Cherowbrier,
last edited
Oct 1, 2019
This statistic shows the share of customers satisfied with Banco Santander's worldwide operations as of the end of 2018, listed by country. Approximately 97.8 percent of the bank's customers in Mexico reported high levels of satisfaction in that time. Also 97 percent of customers located in the United Kingdom were satisfied, as well as 97.5 percent of Polish customers and 91.3 percent of Portuguese customers.
- Source
- Banco Santander
- Show further sources information
- Show publisher information
- Release date
- 2019
- Region
- Worldwide
- Survey time period
- 2018
Source
- Source
- Banco Santander
- Show further sources information
- Show publisher information
- Release date
- 2019
More information
- Region
- Worldwide
- Survey time period
- 2018
Other statistics on the topic
Banks & Financial Services
Leading banks globally by market capitalization 2019
+Banks & Financial Services
Leading banks in Europe as of 2019, by market capitalization
+Banks & Financial Services
Largest Spanish banks in H1 2017, by assets
+Banks & Financial Services
Leading European banks ranked by tier 1 capital 2018
Statista Accounts:
Access All Statistics. Starting from $588 / Year
Basic Account
Get to know the platform
You only have access to basic statistics.
Premium Account
Your perfect start with Statista
- Instant access to 1m statistics
- Download in XLS, PDF & PNG format
- Detailed references
$49 / Month *
Corporate Account
Full access
Corporate solution including all features.
* All products require an annual contract.
Prices do not include sales tax.
Prices do not include sales tax.
Leading companies trust Statista:
Related Studies: Available to Download in PDF or PPTX Format
All Information
in one Presentation
Banco Santander
- 69 page/s
- English
- pptx
- Detailed references
Everything On "Banco Santander" in One Document: Edited and Divided into Handy Chapters. Including Detailed References.
Statista has been my savior on several occasions. The site is easy to maneuver and the data is in a format that can go right into a report or presentation.Marlene Greenfield
Vice President, Hearst Magazines
Statistics on "Banco Santander"
- Ranking: leading banks
The most important statistics
- Leading banks worldwide as of June 2019, by market capitalization (in billion U.S. dollars)Leading banks globally by market capitalization 2019
- Leading banks in Europe as of May 2019, by market capitalization (in billion USD)Leading banks in Europe as of 2019, by market capitalization
- Leading banks in Spain as of June 2017, by total assets (in billion euros)Largest Spanish banks in H1 2017, by assets
- Banks trading on the London Stock Exchange (UK) ranked by market capitalization as of June 2019 (in billion British pounds)London Stock Exchange (UK) trading: biggest banks 2019
- Leading banks on the European market as of 2018*, by tier one capital (in billion U.S. dollars)Leading European banks ranked by tier 1 capital 2018
- Ranking: leading brands
The most important statistics
- Leading 20 most valuable brands in Europe in 2019 (in million U.S. dollars)Brand value of the leading 20 most valuable European brands 2019
- Brand value of the 10 most valuable Spanish brands in 2019 (in million U.S. dollars)Ranking of the most valuable Spanish brands 2019
- Brand value of Santander and BBVA banks in Spain from 2015 to 2019 (in million U.S. dollars)Spanish Santander and BBVA banks ranked by brand value in 2015-2019
- Santander business data
The most important statistics
- Attributable profit of the Banco Santander group from 2001 to 2018 (in million euros)Profit development of Santander group 2001-2018
- Geographic diversification of Banco Santander operations as of 2018, by profit contributionBanco Santander global operations: geographic diversification of profit 2018
- Total remuneration of Banco Santander shareholders from 2015 to 2018 (in million euros)Banco Santander global shareholders remuneration 2015-2018
- Development of net customer loans and advances from Banco Santander* globally from 2016 to 2018 (in million euros)Value of net customer loans and advances from Banco Santander 2016-2018
- Development of customer deposits in Banco Santander globally from 2004 to 2018 (in million euros)Value of customer deposits in Banco Santander 2004-2018
- Global number of customers at Banco Santander from 2012 to 2018 (in millions)Banco Santander: customer numbers globally 2012-2018
- Customers of Banco Santander worldwide as of 2018, by location (in millions)Banco Santander: geographic distribution of customers in 2018
- Santander employment and branches
The most important statistics
- Total number of employees of Banco Santander globally from 2012 to 2018Employee figures of Banco Santander 2012-2018
- Number of Banco Santander branches in selected European countries in 2018Branches of Banco Santander in selected European countries 2018
- Median distance to the closest other branch for the largest banks in the United Kingdom (UK) as of 2017 (in miles)Density of bank branches for the leading United Kingdom (UK) banks 2017
- Gender distribution of global employees at Banco Santander from 2013 to 2018Employees of Banco Santander 2013-2018, by gender
- Share of female directors on the Banco Santander board of directions from 2010 to 2018Share of female directors in global Banco Santander operations 2010-2018
- Total number of Banco Santander branches worldwide from 2012 to 2018Branch numbers of Banco Santander globally 2012-2018
- Customer satisfaction and bank's reputation
The most important statistics
- Share of satisfied customers at Banco Santander worldwide as of 2018, by countryCustomer satisfaction levels worldwide at Banco Santander 2018
- Total number of complaints filed against Santander UK plc in the United Kingdom (UK) as of first half of 2018, by product type (per 1,000)Complaints against Santander UK plc banking products in the UK H1 2018
- Total number of resolved complaints against Santander UK plc in the United Kingdom (UK) in the first half of 2018, by product typeResolved complaints against Santander UK plc products in the UK in H1 2018
Discover Statista
Need help with using Statista for your research?
Tutorials and first steps
Further Content: Statistics, Studies, and Topic Pages
Statistics
- Main locations of employees of Banco Santander 2014
- Digital customers of Banco Santander 2013-2017
- Total assets of Banco Santander 2001-2018
- Value of managed funds in Banco Santander 2004-2016
- Value of stockholders equity in Banco Santander 2004-2015
- Distribution of employees at the French bank Société Générale 2017, by area
- Number of employees worldwide at the French bank Société Générale 2010-2017
- Number of employees worldwide at the French bank Société Générale 2017, by area
- Number of employees worldwide at the French bank Société Générale 2017, by activity
- The Royal Bank of Scotland: number of global branches in 2014
- Assets of retail banking and wealth management clients of HSBC 2014-2015, by region
- Retail client assets at JPMorgan Chase 2014-2018
- Retail banking: customer experience index in Western Europe 2016
- Interest rates on retail bank deposits in Europe 2014, by country
- Retail banking: customer experience index in Central and Eastern Europe 2016
- LatAm: number of Banco Santander offices & ATMs 2016, by country
- Retail video market: consumer spending on physical video in Spain 2008-2015
- Volume change of litter in retail areas in Australia 2016-2018 by state
- Total employees of Shawbrook Bank the United Kingdom (UK) 2013-2018
- Retail sales value in non-food stores monthly in Great Britain 2016-2019
Studies
- Banco Santander
- Banco Santander - Annual Report 2018
- Santander UK plc - Annual Report 2018
- Banco Santander - Annual Report 2017
- Santander UK plc - Annual Report 2017
- Retail banking and innovative financial solutions (Fintech) awareness in the United States...
- Roaring to life: Growth and innovation in African retail banking 2018
- Bank customer retention in the United Kingdom (UK)
- Banco Santander - Annual Report 2015
- Royal Bank of Canada
- Investors in Benelux
- Bank of America
- Banking industry in the Nordic countries
- Leading banks in the United Kingdom (UK)
- World Retail Banking Report 2018
Statistics on "Banco Santander"
- Leading banks globally by market capitalization 2019
- Leading banks in Europe as of 2019, by market capitalization
- Largest Spanish banks in H1 2017, by assets
- London Stock Exchange (UK) trading: biggest banks 2019
- Leading European banks ranked by tier 1 capital 2018
- Brand value of the leading 20 most valuable European brands 2019
- Ranking of the most valuable Spanish brands 2019
- Spanish Santander and BBVA banks ranked by brand value in 2015-2019
- Profit development of Santander group 2001-2018
- Banco Santander global operations: geographic diversification of profit 2018
- Banco Santander global shareholders remuneration 2015-2018
- Value of net customer loans and advances from Banco Santander 2016-2018
- Value of customer deposits in Banco Santander 2004-2018
- Banco Santander: customer numbers globally 2012-2018
- Banco Santander: geographic distribution of customers in 2018
- Employee figures of Banco Santander 2012-2018
- Branches of Banco Santander in selected European countries 2018
- Density of bank branches for the leading United Kingdom (UK) banks 2017
- Employees of Banco Santander 2013-2018, by gender
- Share of female directors in global Banco Santander operations 2010-2018
- Branch numbers of Banco Santander globally 2012-2018
- Customer satisfaction levels worldwide at Banco Santander 2018
- Complaints against Santander UK plc banking products in the UK H1 2018
- Resolved complaints against Santander UK plc products in the UK in H1 2018
- Main locations of employees of Banco Santander 2014
- Digital customers of Banco Santander 2013-2017
- Total assets of Banco Santander 2001-2018
- Value of managed funds in Banco Santander 2004-2016
- Value of stockholders equity in Banco Santander 2004-2015
- Distribution of employees at the French bank Société Générale 2017, by area
- Number of employees worldwide at the French bank Société Générale 2010-2017
- Number of employees worldwide at the French bank Société Générale 2017, by area
- Number of employees worldwide at the French bank Société Générale 2017, by activity
- The Royal Bank of Scotland: number of global branches in 2014
- Assets of retail banking and wealth management clients of HSBC 2014-2015, by region
- Retail client assets at JPMorgan Chase 2014-2018
- Retail banking: customer experience index in Western Europe 2016
- Interest rates on retail bank deposits in Europe 2014, by country
- Retail banking: customer experience index in Central and Eastern Europe 2016
- LatAm: number of Banco Santander offices & ATMs 2016, by country
- Retail video market: consumer spending on physical video in Spain 2008-2015
- Volume change of litter in retail areas in Australia 2016-2018 by state
- Total employees of Shawbrook Bank the United Kingdom (UK) 2013-2018
- Retail sales value in non-food stores monthly in Great Britain 2016-2019
Statista Accounts:
Access All Statistics. Starting from $588 / Year
Related topics
About Statista
Statista offers dossiers and reports on over 170 industries. With Statista you are always able to make informed decisions and boost your work efficiency.
Internet & Telecommunications
- Social Media
- E-Commerce
- Online Video & Entertainment
- Advertising & Marketing
Consumer Goods & FMCG
- Alcoholic Beverages
- Cleaning Products
- Cosmetics & Personal Care
- Food & Nutrition
Retail & Trade
- Health & Hygiene
- International Trade
- Shopping Behavior
- Sports & Leisure
Travel, Tourism & Hospitality
- Business Travel
- Leisure Travel
- Accomodation
- Restaurants
Society
- Demographics
- Economy
- Education & Science
- Politics & Government
Transportation & Logistics
- Aviation
- Rail Transport
- Vehicles & Road Traffic
- Water Transport
Please log in to access our additional functions
Register in seconds and access exclusive features.
Basic Account
|
Instant Access
Premium Account
| ||
|---|---|---|---|
Our services
Click the question mark for further information | Free |
$49 per month*
| |
| Basic statistics | |||
| Premium statistics | |||
|
Graph download
| |||
| Download PDF | |||
|
Excel download
| |||
| Register | Purchase now | ||
*Duration: 12 months, billed annually, single license
Yes, let me download!
...and make my research life easier.
Exclusive Corporate feature
This feature is limited to our corporate solutions.
Please contact us to get started with full access to dossiers, forecasts, studies and international data.
Corporate Account
We use cookies to personalize contents and ads, offer social media features, and analyze access to our website. In your browser settings you can configure or disable this, respectively, and can delete any already placed cookies. For details, please see your browser’s Help section (by pressing F1). Please see our privacy statement for details about how we use data.