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Issues encountered when returning a product online in Italy in 2015

What are some of the issues you have faced when returning a product that you purchased online?

by Statista Research Department, last edited Mar 3, 2015
Issues encountered when returning a product online in Italy in 2015 This statistic shows the findings of a survey among customers who have returned products bought online in Europe in 2015. When asked what issues they had faced, 20 percent of the respondents stated that they found the returns policy difficult to understand.
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What are some of the issues you have faced when returning a product that you purchased online?

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