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Current account switches of United Kingdom (UK) banks Q4 2018, by gain or loss

Number of current account customers gained and lost by leading banks in the United Kingdom (UK) via "current account switch service" (CASS) in the 4th quarter 2018

by James Cherowbrier, last edited Aug 14, 2019
Current account switches of United Kingdom (UK) banks Q4 2018, by gain or loss This statistic presents the volume of bank account switching (using the new "current account switch service", CASS; offered by the Payment's Council) listed for leading United Kingdom (UK) banks by customers gained and lost in the fourth quarter of 2018. During that time, HSBC led the ranking in terms of accounts gained, with approximately 61 thousand new accounts, in the context of the loss of approximately 29.6 thousand.
The net gain in the case of HSBC amounted to nearly 31.4 thousand accounts. Other banks in the ranking found it more difficult to call themselves successful with the simplified switch service: i.e. Halifax and TSB both registered a net loss of over 17 thousand current accounts.
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Number of current account customers gained and lost by leading banks in the United Kingdom (UK) via "current account switch service" (CASS) in the 4th quarter 2018

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