In the first half of 2021, the majority of the complaints received by the Financial Conduct Authority (FCA) regarding the financial products of the Co-operative Bank in the United Kingdom (UK) concerned home finance issues. In that time, the FCA received more than 12.6 complaints for every one thousand balances outstanding regarding the home finance services offered by the Co-operative Bank.
Total number of customer complaints against the Co-operative Bank plc submitted in the United Kingdom (UK) as of 1st half of 2021, by product type (per 1,000)
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Financial Conduct Authority. (October 28, 2021). Total number of customer complaints against the Co-operative Bank plc submitted in the United Kingdom (UK) as of 1st half of 2021, by product type (per 1,000) [Graph]. In Statista. Retrieved July 02, 2022, from https://www.statista.com/statistics/418443/customer-complaints-the-co-operative-bank-in-the-united-kingdom/
Financial Conduct Authority. "Total number of customer complaints against the Co-operative Bank plc submitted in the United Kingdom (UK) as of 1st half of 2021, by product type (per 1,000)." Chart. October 28, 2021. Statista. Accessed July 02, 2022. https://www.statista.com/statistics/418443/customer-complaints-the-co-operative-bank-in-the-united-kingdom/
Financial Conduct Authority. (2021). Total number of customer complaints against the Co-operative Bank plc submitted in the United Kingdom (UK) as of 1st half of 2021, by product type (per 1,000). Statista. Statista Inc.. Accessed: July 02, 2022. https://www.statista.com/statistics/418443/customer-complaints-the-co-operative-bank-in-the-united-kingdom/
Financial Conduct Authority. "Total Number of Customer Complaints against The Co-operative Bank Plc Submitted in The United Kingdom (Uk) as of 1st Half of 2021, by Product Type (per 1,000)." Statista, Statista Inc., 28 Oct 2021, https://www.statista.com/statistics/418443/customer-complaints-the-co-operative-bank-in-the-united-kingdom/
Financial Conduct Authority, Total number of customer complaints against the Co-operative Bank plc submitted in the United Kingdom (UK) as of 1st half of 2021, by product type (per 1,000) Statista, https://www.statista.com/statistics/418443/customer-complaints-the-co-operative-bank-in-the-united-kingdom/ (last visited July 02, 2022)