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Complaints against the National Westminster Bank in the United Kingdom in H1 2019

The statistic presents the number of complaints received by the Financial Conduct Authority (FCA) regarding the banking products of National Westminster Bank plc in the United Kingdom (UK) in the first half of 2019. Banking and credit card related issues were the main cause for turning to the FCA with almost 116.1 thousand complaints opened in the first half of 2019.

Total number of customer complaints opened against National Westminster Bank plc filed in the United Kingdom (UK) in the first half of 2019, by product type

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Source

Release date

October 2019

Region

United Kingdom

Survey time period

January 1st to June 30th 2019

Supplementary notes

The source adds the following information: "For some firms the context data for the insurance and protection product group is particularly high. This is because these firms are not able to calculate the total number of past PPI policies sold. Consequently, some of the context figures in the firm specific tables are based on the number of policies sold in a shorter period, or policies currently in force, rather than the total. This leads to higher overall contextualization figures."

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