Help or advice at the pharmacy in Great Britain 2014

This statistic displays the response of individuals in Great Britain when asked about the last time they asked for help or advice at the pharmacy. In the last 12 months from October 2014, 64 percent of individuals said their privacy was maintained during their discussion with pharmacy staff.

To what extent would you agree with the help or advice you received at the pharmacy?

The pharmacy was clean and properly maintained88%-
You were able to access the pharmacy services you needed86%2%
You were treated with respect by the pharmacy staff83%1%
The pharmacy staff you spoke to were knowledgeable77%2%
You were given the information or advice you needed by the pharmacy staff76%3%
You were given enough time to speak with someone at the pharmacy72%3%
You were asked questions by the pharmacy staff to make sure they gave you the best advice68%4%
Your privacy was maintained during your discussion with the pharmacy staff64%8%
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In cooperation with
Release date

January 2015


United Kingdom (Great Britain)

Survey time period

September 26 to October 12, 2014

Number of respondents

903 respondents

Age group

15 years and over

Special properties

All respondents who visited a pharmacy at least once in the last 12 months

Method of interview


Supplementary notes

The exact formulation of the question: Thinking about the last time that you asked for help or advice at the pharmacy, to what extent do you agree or disagree with the following statements.

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