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Financial Ombudsman: financial services complaint cases opened in the UK 2004-2020

This statistic illustrates the total volume of new enquiries to the Financial Ombudsman that were then opened as new complaint cases regarding the financial businesses services in the United Kingdom (UK) from 2004/2005 to 2019/2020. It can be seen that the number of new financial complaint cases fluctuated during the period under observation, reaching a total of approximately 271.5 thousand new cases as of the end of March 2020.

Number of new financial complaint cases opened by the Financial Ombudsman in the United Kingdom (UK) from 2004/05 to 2019/20

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Source

Release date

2020

Region

United Kingdom

Survey time period

2004/05 to 2019/20

Supplementary notes

For financial years ended 31st of March.

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