This statistic illustrates the distribution of customers who submitted a complaint to the Financial Ombudsman Service in the United Kingdom (UK) from April 2019 to March 2020, broken down by age. It can be seen that during this period, 25 percent of all complaints came from people aged 45 to 54. A further 20 percent of complaints came from people aged 35 to 44, whereas customers under 25 accounted for only three percent of all complaints.
Distribution of customers complaining to the Financial Ombudsman in the United Kingdom (UK) between April 2019 and March 2020, by age group
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Financial Ombudsman Service. (May 11, 2020). Distribution of customers complaining to the Financial Ombudsman in the United Kingdom (UK) between April 2019 and March 2020, by age group [Graph]. In Statista. Retrieved February 11, 2025, from https://www.statista.com/statistics/419242/age-distribution-of-financial-complaints-to-ombudsman-in-uk/?__sso_cookie_checker=failed
Financial Ombudsman Service. "Distribution of customers complaining to the Financial Ombudsman in the United Kingdom (UK) between April 2019 and March 2020, by age group." Chart. May 11, 2020. Statista. Accessed February 11, 2025. https://www.statista.com/statistics/419242/age-distribution-of-financial-complaints-to-ombudsman-in-uk/?__sso_cookie_checker=failed
Financial Ombudsman Service. (2020). Distribution of customers complaining to the Financial Ombudsman in the United Kingdom (UK) between April 2019 and March 2020, by age group. Statista. Statista Inc.. Accessed: February 11, 2025. https://www.statista.com/statistics/419242/age-distribution-of-financial-complaints-to-ombudsman-in-uk/?__sso_cookie_checker=failed
Financial Ombudsman Service. "Distribution of Customers Complaining to The Financial Ombudsman in The United Kingdom (Uk) between April 2019 and March 2020, by Age Group." Statista, Statista Inc., 11 May 2020, https://www.statista.com/statistics/419242/age-distribution-of-financial-complaints-to-ombudsman-in-uk/?__sso_cookie_checker=failed
Financial Ombudsman Service, Distribution of customers complaining to the Financial Ombudsman in the United Kingdom (UK) between April 2019 and March 2020, by age group Statista, https://www.statista.com/statistics/419242/age-distribution-of-financial-complaints-to-ombudsman-in-uk/?__sso_cookie_checker=failed (last visited February 11, 2025)
Distribution of customers complaining to the Financial Ombudsman in the United Kingdom (UK) between April 2019 and March 2020, by age group [Graph], Financial Ombudsman Service, May 11, 2020. [Online]. Available: https://www.statista.com/statistics/419242/age-distribution-of-financial-complaints-to-ombudsman-in-uk/?__sso_cookie_checker=failed