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Readiness to change the poor-service financial provider in Great Britain 2014
Readiness to change the poor-service financial provider in Great Britain 2014
Would you switch your main financial provider if you were personally dissatisfied with customer service?*

Would you switch your main financial provider if you were personally dissatisfied with customer service?*
Share of respondents | |
---|---|
Very likely | 29% |
Fairly likely | 32% |
Neither likely nor unlikely | 16% |
Fairly unlikely | 6% |
Very unlikely | 5% |
Don't know | 11% |
Share of respondents | |
---|---|
Very likely | 29% |
Fairly likely | 32% |
Neither likely nor unlikely | 16% |
Fairly unlikely | 6% |
Very unlikely | 5% |
Don't know | 11% |
© Statista 2019
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Description
Source
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- Show sources information
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- Release date
- October 2014
- Region
- United Kingdom (Great Britain)
- Survey time period
- October 2014
- Number of respondents
- 2,010 respondents
- Age group
- 16 to 75 years old
- Method of interview
- Online omnibus survey
- Supplementary notes
- *The full question read as follows: "How likely or unlikely would you be to consider switching from your main financial provider if you were personally dissatisfied with the customer service provided by your current financial provider?
Source
- Show sources information
- Show publisher information
- Release date
- October 2014
More information
- Region
- United Kingdom (Great Britain)
- Survey time period
- October 2014
- Number of respondents
- 2,010 respondents
- Age group
- 16 to 75 years old
- Method of interview
- Online omnibus survey
- Supplementary notes
- *The full question read as follows: "How likely or unlikely would you be to consider switching from your main financial provider if you were personally dissatisfied with the customer service provided by your current financial provider?
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