Readiness to change the poor-service financial provider in Great Britain 2014

Would you switch your main financial provider if you were personally dissatisfied with customer service?*

by Statista Research Department, last edited Oct 23, 2014
Readiness to change the poor-service financial provider in Great Britain 2014 This statistic shows the willingness to switch away from the financial provider, which offers unsatisfying customer service in Great Britain, according to adults surveyed in October 2014. Approximately 29 percent of respondents stated that they were very likely and 32 that they were fairly likely to switch from their financial provider the case of poor customer service, bringing the total share of switchers to 61 percent.
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Would you switch your main financial provider if you were personally dissatisfied with customer service?*

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