Use of e-government services in Spain 2010-2019, by means of contact

This statistic shows the share of people who had used e-government services in Spain between 2010 and 2019, broken down by means of contact. Form submission was increasing steadily throughout the period of time under consideration, ranging from 24 percent to approximately 51 percent of the total amount of e-government users. In 2019, approximately 54 percent used the e-government services for information obtainment.

Share of internet users that employ e-government* services in Spain from 2010 to 2019, by means of contact

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Release date

October 2019



Survey time period

January to May 2019

Number of respondents

25,441 dwellings**

Age group

10 years and older

Method of interview

Panel survey

Supplementary notes

* e-Government may be referred to as "electronic administration" in other versions of the report.
** From the source: The theoretical size of the sample is 25,441 dwellings, one fourth of which is renewed every year.

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