E-administration usage by social class in France 2011-2019 | Statista

This statistic represents the usage penetration of administrative websites in France from 2011 to 2019, by socioprofessional category. It reveals that the share of employees using online administration increased by almost 20 points during this time period.

Usage penetration of administrative websites in France from 2011 to 2019, by socioprofessional category

Characteristic	Farmers, tradesmen, merchants	Upper-level management and liberal professions	Intermediate professions	Employees	Workers
2019	75%	93.9%	89.7%	82.9%	72.1%
2018	67%	92.5%	86.4%	77.4%	67.7%
2017	67.4%	93%	86.9%	75.6%	61.1%
2016	66.9%	90.1%	82.6%	73.3%	61.9%
2015	61.9%	89.3%	80.2%	67.8%	55.4%
2014	64.7%	90.3%	85.7%	67.6%	54.2%
2013	56.5%	87.5%	79.2%	63.8%	50.5%
2012	58.4%	90.8%	84.6%	66.2%	56%
2011	54.6%	87.4%	77.2%	63.7%	48.3%

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Release date

March 2019

More information

Region

France

Survey time period

2011 to 2019

Age group

15 years and older

Method of interview

Computer-assisted personal interviews (CAPI)

Supplementary notes

Scope: people living in an ordinary household in France (including overseas departments and territories).

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