Complaints resolved within eight weeks by the 'Big Six' UK energy companies 2018
Share of quarterly complaints resolved by the 'Big Six' energy companies in the United Kingdom (UK) within eight weeks in 2018
This statistic shows how each of the so-called 'Big Six' energy companies in the United Kingdom (UK) fared in resolving complaints within eight weeks of a complaint being reported, during 2018. SSE managed to resolve 95 percent or more of complaints within eight weeks during each quarter.
Share of quarterly complaints resolved by the 'Big Six' energy companies in the United Kingdom (UK) within eight weeks in 2018
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| Q1 '18 | Q2 '18 | Q3 '18 | Q4 '18 | |
|---|---|---|---|---|
| British Gas | 90% | 92% | 92% | 93% |
| EDF Energy | 95% | 94% | 95% | 95% |
| Eon | 94% | 93% | 95% | 95% |
| npower | 92% | 91% | 88% | 88% |
| Scottish Power | 97% | 93% | 84% | 82% |
| SSE | 95% | 95% | 96% | 96% |
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Big Six energy suppliers in the United Kingdom (UK)
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