Complaints resolved within eight weeks by the 'Big Six' UK energy companies 2019

This statistic shows how each of the so-called 'Big Six' energy companies in the United Kingdom (UK) fared in resolving complaints within eight weeks of a complaint being reported, during 2019. SSE managed to resolve 96 percent or more of complaints within eight weeks during each quarter.

Share of quarterly complaints resolved by the 'Big Six' energy companies in the United Kingdom (UK) within eight weeks in 2019

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Source

Release date

February 2020

Region

United Kingdom

Survey time period

2019

Supplementary notes

Energy suppliers in the United Kingdom are required to provide quarterly figures detailing the nature and volume of complaints.

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Statistics on "Big Six in the UK"

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