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Awareness of rights and obligations of transport users in the EU in 2014, by country

This statistic displays the percentage of passengers in various EU countries who were aware of their rights and obligations when having purchased a ticket from a transport company, according to a survey conducted in September 2014. 43 percent of respondents in Austria stated that they are aware of the rights and obligations linked to the purchase of a travel ticket.

Percentage of passengers who are aware of the rights and obligations linked to the purchase of a travel ticket in the EU in 2014, by country*

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Source

Release date

December 2014

Region

EU

Survey time period

September 13 to 22, 2014

Number of respondents

28,050 respondents

Age group

15 years and older

Method of interview

Computer-assisted personal interviews (CAPI)

Supplementary notes

* In the original survey, the question was posed as follows: "When buying a ticket from a transport company, you have a contract with this company. Are you aware of the rights and obligations linked to this contract?".

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Statistics on "Transport industry in Denmark"

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