Complaints received by main energy firms in Great Britain Q1 2013-Q1 2023

Quarterly number of complaints received by large energy suppliers in Great Britain from 1st quarter 2013 to 1st quarter 2023, by company

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Release date

May 2023

Region

United Kingdom (Great Britain)

Survey time period

Q1 2013 to Q1 2023

Supplementary notes

* npower was acquired by E.ON in 2020.
** SSE's retail business was acquired by OVO in January 2020.

Energy suppliers in the United Kingdom are required to provide quarterly figures detailing the number of complaints they have received, as well as publishing the top five reasons for complaints.

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