This statistic shows how many complaints independent energy supplier First Utility resolved in the United Kingdom (UK) within eight weeks from the first quarter of 2014 to the third quarter of 2018. The figures show a significant decrease in the resolution rate in the third quarter of 2014. In the third quarter of 2018, the resolution rate reached 91 percent.
Percentage of quarterly complaints resolved within eight weeks by First Utility in Great Britain (GB) from 2014 to 2018
Characteristic
Percentage of complaints resolved within eight weeks
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Ofgem. (November 30, 2018). Percentage of quarterly complaints resolved within eight weeks by First Utility in Great Britain (GB) from 2014 to 2018 [Graph]. In Statista. Retrieved February 09, 2025, from https://www.statista.com/statistics/429755/first-utility-complaints-resolved-within-eight-weeks-uk/?__sso_cookie_checker=failed
Ofgem. "Percentage of quarterly complaints resolved within eight weeks by First Utility in Great Britain (GB) from 2014 to 2018." Chart. November 30, 2018. Statista. Accessed February 09, 2025. https://www.statista.com/statistics/429755/first-utility-complaints-resolved-within-eight-weeks-uk/?__sso_cookie_checker=failed
Ofgem. (2018). Percentage of quarterly complaints resolved within eight weeks by First Utility in Great Britain (GB) from 2014 to 2018. Statista. Statista Inc.. Accessed: February 09, 2025. https://www.statista.com/statistics/429755/first-utility-complaints-resolved-within-eight-weeks-uk/?__sso_cookie_checker=failed
Ofgem. "Percentage of Quarterly Complaints Resolved within Eight Weeks by First Utility in Great Britain (Gb) from 2014 to 2018." Statista, Statista Inc., 30 Nov 2018, https://www.statista.com/statistics/429755/first-utility-complaints-resolved-within-eight-weeks-uk/?__sso_cookie_checker=failed
Ofgem, Percentage of quarterly complaints resolved within eight weeks by First Utility in Great Britain (GB) from 2014 to 2018 Statista, https://www.statista.com/statistics/429755/first-utility-complaints-resolved-within-eight-weeks-uk/?__sso_cookie_checker=failed (last visited February 09, 2025)
Percentage of quarterly complaints resolved within eight weeks by First Utility in Great Britain (GB) from 2014 to 2018 [Graph], Ofgem, November 30, 2018. [Online]. Available: https://www.statista.com/statistics/429755/first-utility-complaints-resolved-within-eight-weeks-uk/?__sso_cookie_checker=failed
