Spark Energy resolution of complaints within eight weeks in Great Britain 2014-2018

This statistic shows how many complaints independent energy supplier Spark Energy resolved in the United Kingdom (UK) within eight weeks from the first quarter of 2014 to the first quarter of 2018. The resolution rate remained relatively stable during the period, only dropping below 99 percent five times in total. The lowest resolution rate was recorded for the second quarter of 2015 and the first quarter of 2018, with 96 percent of complaints resolved within eight weeks.

Percentage of quarterly complaints resolved by Spark Energy within eight weeks in Great Britain (GB) from 2014 to 2018

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Source

Release date

November 2018

Region

United Kingdom (Great Britain)

Survey time period

Q1 2014 to Q1 2018

Supplementary notes

Energy suppliers in the United Kingdom are required to provide quarterly figures detailing the nature and volume of complaints.

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