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Resolution of complaints by Ovo in the UK by end of next working day 2014-2018

This statistic shows how many complaints independent energy supplier Ovo resolved in the United Kingdom (UK) by the end of the next working day from the first quarter of 2014 to the fourth quarter of 2018. The figures show an increase from the first quarter in 2014 to the second quarter of 2015. Since the second quarter of 2016, the resolution rate has not dropped below 90 percent.

Percentage of quarterly complaints resolved by Ovo in the United Kingdom (UK) by the end of the next working day from 2014 to 2018

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Release date

February 2019


United Kingdom

Survey time period

Q1 2014 to Q4 2018

Supplementary notes

Energy suppliers in the United Kingdom are required to provide quarterly figures detailing the nature and volume of complaints.

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