This statistic shows how many complaints independent energy supplier Ovo resolved in the United Kingdom (UK) by the end of the next working day from the first quarter of 2014 to the fourth quarter of 2018. The figures show an increase from the first quarter in 2014 to the second quarter of 2015. Since the second quarter of 2016, the resolution rate has not dropped below 90 percent.
Percentage of quarterly complaints resolved by Ovo in the United Kingdom (UK) by the end of the next working day from 2014 to 2018
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Ofgem. (February 1, 2019). Percentage of quarterly complaints resolved by Ovo in the United Kingdom (UK) by the end of the next working day from 2014 to 2018 [Graph]. In Statista. Retrieved March 28, 2024, from https://www.statista.com/statistics/429968/ovo-complaints-resolved-by-end-of-next-working-day-uk/
Ofgem. "Percentage of quarterly complaints resolved by Ovo in the United Kingdom (UK) by the end of the next working day from 2014 to 2018." Chart. February 1, 2019. Statista. Accessed March 28, 2024. https://www.statista.com/statistics/429968/ovo-complaints-resolved-by-end-of-next-working-day-uk/
Ofgem. (2019). Percentage of quarterly complaints resolved by Ovo in the United Kingdom (UK) by the end of the next working day from 2014 to 2018. Statista. Statista Inc.. Accessed: March 28, 2024. https://www.statista.com/statistics/429968/ovo-complaints-resolved-by-end-of-next-working-day-uk/
Ofgem. "Percentage of Quarterly Complaints Resolved by Ovo in The United Kingdom (Uk) by The End of The next Working Day from 2014 to 2018." Statista, Statista Inc., 1 Feb 2019, https://www.statista.com/statistics/429968/ovo-complaints-resolved-by-end-of-next-working-day-uk/
Ofgem, Percentage of quarterly complaints resolved by Ovo in the United Kingdom (UK) by the end of the next working day from 2014 to 2018 Statista, https://www.statista.com/statistics/429968/ovo-complaints-resolved-by-end-of-next-working-day-uk/ (last visited March 28, 2024)
Percentage of quarterly complaints resolved by Ovo in the United Kingdom (UK) by the end of the next working day from 2014 to 2018 [Graph], Ofgem, February 1, 2019. [Online]. Available: https://www.statista.com/statistics/429968/ovo-complaints-resolved-by-end-of-next-working-day-uk/