E-commerce website customer satisfaction in Belgium 2016, by product category

This statistic displays the findings of a survey on online shoppers' satisfaction with e-commerce websites after the most recent online purchase in Belgium in 2016, by product category. In 2016, it was found that 58 percent of respondents who had purchased fashion products on e-commerce websites, had reported being very satisfied.

How satisfied were you with using the e-commerce website?*

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Release date

June 2016



Survey time period

March 2016 to April 2016

Number of respondents

Between 78 (Sports) and 638 (Fashion)

Age group

18-70 years

Method of interview

Online survey

Supplementary notes

Original survey question: "How satisfied were you with using the e-commerce website after your most recent online purchase?"

The source does not provide any information regarding missing percentage points to 100 percent and percentage points exceeding 100 percent.

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