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South Korea: shopper satisfaction with online search browsing 2014
South Korea: shopper satisfaction with online search browsing 2014
Satisfaction with product search and browsing experience according to online shoppers in South Korea as of October 2014
This statistic presents consumer satisfaction with the search and browsing experience of online shoppers in South Korea as of October 2014. During the survey period, it was found that 48 percent of online shoppers were satisfied with the ability to read a peer review (good or bad) before making a purchase.
Satisfaction with product search and browsing experience according to online shoppers in South Korea as of October 2014
Loading statistic...
| Share of respondents | |
|---|---|
| The ability to read a peer review (good or bad) before making a purchase | 48% |
| The ability to find the item I'm looking for quickly through a search engine | 47% |
| Website available in my local/preferred language | 38% |
| The variety of products/brands offered on a retailer's website | 34% |
| The amount of product detail to determine what would best meet my needs | 34% |
| The ease with which I'm able to find, search, and sort/filter products on a retailer's website | 33% |
| The ability to find a retailer's return policy | 29% |
| The ability to find a customer service phone number or other contact option | 28% |
| The ability to create an account to store purchase history and personal information | 27% |
| The availability of live chat to ask a question | 18% |
| Share of respondents | |
|---|---|
| The ability to read a peer review (good or bad) before making a purchase | 48% |
| The ability to find the item I'm looking for quickly through a search engine | 47% |
| Website available in my local/preferred language | 38% |
| The variety of products/brands offered on a retailer's website | 34% |
| The amount of product detail to determine what would best meet my needs | 34% |
| The ease with which I'm able to find, search, and sort/filter products on a retailer's website | 33% |
| The ability to find a retailer's return policy | 29% |
| The ability to find a customer service phone number or other contact option | 28% |
| The ability to create an account to store purchase history and personal information | 27% |
| The availability of live chat to ask a question | 18% |
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Description
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This statistic presents consumer satisfaction with the search and browsing experience of online shoppers in South Korea as of October 2014. During the survey period, it was found that 48 percent of online shoppers were satisfied with the ability to read a peer review (good or bad) before making a purchase.
Show more- Show sources information
- Show publisher information
- Release date
- March 2015
- Region
- South Korea
- Survey time period
- August to October 2014
- Number of respondents
- 1,085 respondents
- Special properties
- online shoppers
- Method of interview
- Online survey
- Supplementary notes
- How satisfied are you with each of the following aspects of your search/browsing experience when shopping online? Please indicate your satisfaction on a scale of 1-7, where “1” is Not At All Satisfied and “7” is Extremely Satisfied.
Source
- Show sources information
- Show publisher information
- Release date
- March 2015
More information
- Region
- South Korea
- Survey time period
- August to October 2014
- Number of respondents
- 1,085 respondents
- Special properties
- online shoppers
- Method of interview
- Online survey
- Supplementary notes
- How satisfied are you with each of the following aspects of your search/browsing experience when shopping online? Please indicate your satisfaction on a scale of 1-7, where “1” is Not At All Satisfied and “7” is Extremely Satisfied.
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