Asia: importance of online shopping checkout options 2014

Most important options when checking out online according to digital shoppers in Asia as of October 2014

Asia: importance of online shopping checkout options 2014 This statistic presents the most important options when checking out online among online shoppers in Asia as of October 2014. During the survey period, it was found that for 51 percent of online shoppers an estimated or guaranteed delivery date was most important when going through an online check-out process.
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Most important options when checking out online according to digital shoppers in Asia as of October 2014

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Share of respondents
Free shipping options72%
Having a variety of payment options, like PayPal, in addition to credit card59%
Easy to view other buyer's reviews, good and bad58%
Order history, so I can see everything I've bought55%
Estimated or guaranteed delivery date51%
Provide estimated delivery date and shipping costs early in the process50%
A login so the site can remember my purchasing preferences (e.g., credit card number, shipping address)44%
Ability to selesct delivery location that is convenient to me (e.g., 7-eleven)43%
Remember me so I don't have to refill my shopping card or rekey in information if I already started an order (no log-in required)43%
Show me other items I might be interested in36%
Flat rate shipping options36%
International payment and delivery options35%
Expedited shipping options so I can get my purchase faster34%
Share of respondents
Free shipping options72%
Having a variety of payment options, like PayPal, in addition to credit card59%
Easy to view other buyer's reviews, good and bad58%
Order history, so I can see everything I've bought55%
Estimated or guaranteed delivery date51%
Provide estimated delivery date and shipping costs early in the process50%
A login so the site can remember my purchasing preferences (e.g., credit card number, shipping address)44%
Ability to selesct delivery location that is convenient to me (e.g., 7-eleven)43%
Remember me so I don't have to refill my shopping card or rekey in information if I already started an order (no log-in required)43%
Show me other items I might be interested in36%
Flat rate shipping options36%
International payment and delivery options35%
Expedited shipping options so I can get my purchase faster34%
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This statistic presents the most important options when checking out online among online shoppers in Asia as of October 2014. During the survey period, it was found that for 51 percent of online shoppers an estimated or guaranteed delivery date was most important when going through an online check-out process.
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Release date
March 2015
Region
Asia
Survey time period
August to October 2014
Number of respondents
5,275 respondents
Special properties
online shoppers
Method of interview
Online survey
Supplementary notes
China n = 1,083; Hong Kong n = 1,021; Japan n = 1,055; Singapore n = 1,031; South Korea n = 1,085
What information or options are most important to you when going through an online check-out process? Please select all that apply. Note: only response options shown to all countries are shown.
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