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Asia: reasons for abandoning online shopping carts 2014

This statistic presents the reasons for abandoning shopping carts among online shoppers in Asia as of October 2014. During the survey period, it was found that 43 percent of online shoppers left the website without making a purchase because shipping costs made the total purchase more expensive than expected.

Reasons for abandoning digital shopping carts among online shoppers in Asia as of October 2014

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Release date

March 2015



Survey time period

August to October 2014

Number of respondents

4,604 respondents

Special properties

online shoppers

Method of interview

Online survey

Supplementary notes

China n = 942; Hong Kong n = 852; Japan n = 900; Singapore n = 912; South Korea n = 998
What are some of the reasons that you have abandoned a shopping cart with items you’ve added for purchase? Please select all that apply. Note: only the top 6 responses (based on Asia) are shown.

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