U.S. shopper positive e-commerce experiences 2019

Published by
Stephanie Chevalier,
Jul 7, 2021
Fast shipping speed and an easy delivery process are the key to a positive experience - according to a January 2019 survey of digital shoppers in the United States, 62 percent of respondents stated that they defined a positive experience with a digital brand or retailer by how fast they received their online order.

Positive e-commerce experiences with digital brands and retailers according to digital shoppers in the United States as of January 2019

© Statista 2023
Download
Show detailed source information?
Register for free
Already a member?
Log in
Sources

Use Ask Statista Research Service

Release date

January 2020

Region

United States

Survey time period

January 2019

Age group

18 years and older

Supplementary notes

Original question: How do U.S. digital shoppers define positive experiences with digital brands/retailers?

Open this statistic in...
French
Citation formats
Statista Accounts: Access All Statistics. Starting from $1,788 USD / Year
Basic Account
Get to know the platform

You only have access to basic statistics.
This statistic is not included in your account.

Starter Account
The ideal entry-level account for individual users
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references
$149 USD / Month *
Professional Account
Full access

Business Solutions including all features.

* Prices do not include sales tax.

Other statistics that may interest you

The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics

Other statistics that may interest you Statistics on

About the industry

10

About the region

10

Selected statistics

4

Other regions

10

Related statistics

10

Further related statistics

7

Further Content: You might find this interesting as well

Statistics

Topics

E-commerce in PolandDigital payments in PolandE-commerce in the United Kingdom (UK)E-commerce in the European UnionE-commerce in Germany
Statista Accounts: Access All Statistics. Starting from $1,788 USD / Year
Learn more about how Statista can support your business.
Menu