Fast shipping speed and an easy delivery process are the key to a positive experience - according to a January 2019 survey of digital shoppers in the United States, 62 percent of respondents stated that they defined a positive experience with a digital brand or retailer by how fast they received their online order.
Positive e-commerce experiences with digital brands and retailers according to digital shoppers in the United States as of January 2019
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eMarketer. (January 10, 2020). Positive e-commerce experiences with digital brands and retailers according to digital shoppers in the United States as of January 2019 [Graph]. In Statista. Retrieved August 16, 2022, from https://www.statista.com/statistics/444800/online-purchase-drivers-worldwide/
eMarketer. "Positive e-commerce experiences with digital brands and retailers according to digital shoppers in the United States as of January 2019." Chart. January 10, 2020. Statista. Accessed August 16, 2022. https://www.statista.com/statistics/444800/online-purchase-drivers-worldwide/
eMarketer. (2020). Positive e-commerce experiences with digital brands and retailers according to digital shoppers in the United States as of January 2019. Statista. Statista Inc.. Accessed: August 16, 2022. https://www.statista.com/statistics/444800/online-purchase-drivers-worldwide/
eMarketer. "Positive E-commerce Experiences with Digital Brands and Retailers According to Digital Shoppers in The United States as of January 2019." Statista, Statista Inc., 10 Jan 2020, https://www.statista.com/statistics/444800/online-purchase-drivers-worldwide/
eMarketer, Positive e-commerce experiences with digital brands and retailers according to digital shoppers in the United States as of January 2019 Statista, https://www.statista.com/statistics/444800/online-purchase-drivers-worldwide/ (last visited August 16, 2022)
