Fast shipping speed and an easy delivery process are the key to a positive experience - according to a January 2019 survey of digital shoppers in the United States, 62 percent of respondents stated that they defined a positive experience with a digital brand or retailer by how fast they received their online order.
Positive e-commerce experiences with digital brands and retailers according to digital shoppers in the United States as of January 2019
This feature is limited to our corporate solutions.
Please contact us to get started with full access to dossiers, forecasts, studies and international data.
Corporate Account
Statista Accounts:
Access All Statistics. Starting from $708 / Year
Basic Account
Get to know the platform
You only have access to basic statistics.
This statistic is not included in your account!
Premium Account
Your perfect start with Statista
Instant access to 1m statistics
Download in XLS, PDF & PNG format
Detailed references
$59 / Month *
Corporate Account
Full access
Corporate solution including all features.
* All products require an annual contract.
Prices do not include sales tax.
Statista Accounts:
Access All Statistics. Starting from $708 / Year
Learn more about how Statista can support your business.
eMarketer. (January 10, 2020). Positive e-commerce experiences with digital brands and retailers according to digital shoppers in the United States as of January 2019 [Graph]. In Statista. Retrieved March 30, 2020, from https://www.statista.com/statistics/444800/online-purchase-drivers-worldwide/
eMarketer. "Positive e-commerce experiences with digital brands and retailers according to digital shoppers in the United States as of January 2019." Chart. January 10, 2020. Statista. Accessed March 30, 2020. https://www.statista.com/statistics/444800/online-purchase-drivers-worldwide/
eMarketer. (2020). Positive e-commerce experiences with digital brands and retailers according to digital shoppers in the United States as of January 2019. Statista. Statista Inc.. Accessed: March 30, 2020. https://www.statista.com/statistics/444800/online-purchase-drivers-worldwide/
eMarketer. "Positive E-commerce Experiences with Digital Brands and Retailers According to Digital Shoppers in The United States as of January 2019." Statista, Statista Inc., 10 Jan 2020, https://www.statista.com/statistics/444800/online-purchase-drivers-worldwide/
eMarketer, Positive e-commerce experiences with digital brands and retailers according to digital shoppers in the United States as of January 2019 Statista, https://www.statista.com/statistics/444800/online-purchase-drivers-worldwide/ (last visited March 30, 2020)
We use cookies to personalize contents and ads, offer social media features, and analyze access to our website. In your browser settings you can configure or disable this, respectively, and can delete any already placed cookies. For details, please see your browser’s Help section (by pressing F1). Please see our privacy statement for details about how we use data.
