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Satisfaction with e-government services in Germany 2013-2014

How content are you with the online services offered by your municipal authorities for interaction with the administration in general?

by Statista Research Department, last edited Sep 24, 2014
Satisfaction with e-government services in Germany 2013-2014 This statistic shows the results of a survey concerning the content of citizens with e-government services offered by their municipal authorities in Germany in 2013 and 2014. In the latter year, 52 percent of responents stated to be either "highly content", "very content" or "somewhat content", a slight decrease of one point compared to the previous year.
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How content are you with the online services offered by your municipal authorities for interaction with the administration in general?

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Christof Baron
CEO, MindShare Germany

Statistics on "E-government"
  • E-government usage
  • E-participation
  • Online content and services
  • Social media
  • National cybersecurity
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