Return policy in consumers' shopping choices in the United Kingdom (UK) 2015

This statistic displays the results of a survey on the influence of return policy on consumers' shopping choices in the United Kingdom (UK) in April 2015. According to the survey, 7 percent of respondents stated that the ease of being able to return items had not factored into their decision at all.

To what extent does the ease of being able to return item(s) factor into which retailers you shop online with?

Share of respondents
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Sources

Release date

January 2014

Region

United Kingdom

Survey time period

April 2015

Number of respondents

2,093 respondents

Age group

16-64 years

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