Importance of selected shipping and delivery options in online shops in Germany 2014

Published by Statista Research Department, Feb 28, 2014

This statistic shows the results of a survey on how important selected shipping and delivery criteria of online shops were to customers in Germany in 2014. During the survey period it was found that 57 percent of German online shoppers stated that free shipping was either important or very important to them.

In your opinion, how important are the following general shipping and delivery criteria when using an online shop?

Characteristic	Share of respondents
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Release date

February 2014

More information

Region

Germany

Survey time period

beginning of 2014

Number of respondents

501 ≤ n ≤ 637

Age group

Special properties

online customers

Method of interview

Panel survey

Supplementary notes

The statistic above only depicts the top two boxes "very important" and "important". The source does not specify the date of the survey.

The source phrased the original German survey question as follows: "Wie wichtig sind für Sie die folgenden allgemeinen Versand- und Lieferkriterien bei der Nutzung eines Online-Shops?"

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