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Leading specialty stores for customer satisfaction in Ontario 2013-2014

Leading specialty stores for customer satisfaction in Ontario from 2013 to 2014

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Source

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Release date

December 2014

Region

Canada

Survey time period

October 16 to November 7, 2013 and 2014

Number of respondents

7,500+

Age group

15 years and older

Special properties

Ontarians

Method of interview

Online survey

Supplementary notes

The Wow Index measures retail customer satisfaction in Ontario, Canada, based on a weighted averaged of 16 factors with 100 being the highest possible score.
Data for Teavana, Tiffany & Co, Pandora, Pet Valu, Bulk Barn, Rocky Mountain Chocolate Factory and Bently was not available for 2013.
Data for Birks was not available for 2014.

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