Leading department stores for customer satisfaction in Ontario 2013-2014

This statistic shows the leading department stores and big box retailers for customer satisfaction in Ontario from 2013 to 2014. Retail customers in Ontario gave Costco a customer satisfaction score of 65.5 out of 100 in 2014.

Leading department stores and big box retailers for customer satisfaction in Ontario from 2013 to 2014

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Source

Release date

December 2014

Region

Canada

Survey time period

October 16 to November 7, 2013 and 2014

Number of respondents

7,500+

Age group

15 years and older

Special properties

Ontarians

Method of interview

Online survey

Supplementary notes

The Wow Index measures retail customer satisfaction in Ontario, Canada, based on a weighted averaged of 16 factors with 100 being the highest possible score.

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