Social media business usage and implementation plans worldwide 2014

What are your company’s plans to implement social media for the following purposes?

Social media business usage and implementation plans worldwide 2014 This statistic displays the finding of a survey on social media usage and implementation plans for business purposes worldwide according to retail IT and business decision makers as of January 2014. During the survey, it was found that 36 percent of respondents had planned on expanding social media for purposes related to marketing and sales within twelve months from the survey period.
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What are your company’s plans to implement social media for the following purposes?

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Implemented, not expandingWill expand within 12 monthsWill expand in one or two yearsWill expand in three to five years
Customer service42%31%31%7%
Marketing and sales19%36%22%3%
Recruitment22%27%17%5%
Business development22%23%12%6%
Brand management/brand value creation21%16%22%3%
Internal social media22%17%8%1%
R&D21%12%13%1%
Implemented, not expandingWill expand within 12 monthsWill expand in one or two yearsWill expand in three to five years
Customer service42%31%31%7%
Marketing and sales19%36%22%3%
Recruitment22%27%17%5%
Business development22%23%12%6%
Brand management/brand value creation21%16%22%3%
Internal social media22%17%8%1%
R&D21%12%13%1%
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This statistic displays the finding of a survey on social media usage and implementation plans for business purposes worldwide according to retail IT and business decision makers as of January 2014. During the survey, it was found that 36 percent of respondents had planned on expanding social media for purposes related to marketing and sales within twelve months from the survey period.
Show more
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