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Main drivers of satisfaction with insurance claims handling in the UK in 2014

Above average determinants of satisfaction with insurance claims handling amongst successful claimants in the United Kingdom (UK) as of 2014

by Statista Research Department, last edited May 22, 2014
Main drivers of satisfaction with insurance claims handling in the UK in 2014 The statistic presents the the key drivers of satisfaction with the insurance claims process amongst successful claimants in the United Kingdom (UK) as of 2014. The scores for overall satisfaction with the way in which the claims were handled were converted into indices. The higher the index value (over 100), the higher the level of importance individuals have attributed to a specific driver of satisfaction. With an index score of 124, the most important driver of satisfaction amongst the respondents was the help they received from the claims-handing staff.
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Above average determinants of satisfaction with insurance claims handling amongst successful claimants in the United Kingdom (UK) as of 2014

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Statistics on "Financial complaints and compensation in the United Kingdom"
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