Views on banking: customers opinions on switching current accounts UK 2015

This statistic gives an overview of the extent to which people agree that switching current accounts is too much hassle in the United Kingdom (UK) as of the first quarter of 2015. Approximately 55 percent of all current account holders agreed that switching accounts was too much hassle.

Customer opinion distribution on switching current accounts being too much hassle in the United Kingdom (UK) in 2015

Share of respondents
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Sources

Release date

April 2015

Region

United Kingdom

Survey time period

February 12 to March 27, 2015

Number of respondents

4,549*

Age group

18 years and older

Method of interview

Telephone interview

Supplementary notes

* Nearly 4.55 thousand completed interviews out of the 120 thousand sample drawn from the personal current account holders databank, provided by all major UK banks. Data was weighted to correct oversampling.

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Statistics on "Bank customer retention in the United Kingdom (UK)"

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