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Views on banking: customers opinions on switching current accounts UK 2015
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Views on banking: customers opinions on switching current accounts UK 2015
Customer opinion distribution on switching current accounts being too much hassle in the United Kingdom (UK) in 2015
by Statista Research Department,
last edited
Apr 15, 2015
This statistic gives an overview of the extent to which people agree that switching current accounts is too much hassle in the United Kingdom (UK) as of the first quarter of 2015. Approximately 55 percent of all current account holders agreed that switching accounts was too much hassle.
Customer opinion distribution on switching current accounts being too much hassle in the United Kingdom (UK) in 2015
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Description
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by Statista Research Department,
last edited
Apr 15, 2015
This statistic gives an overview of the extent to which people agree that switching current accounts is too much hassle in the United Kingdom (UK) as of the first quarter of 2015. Approximately 55 percent of all current account holders agreed that switching accounts was too much hassle.
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- As a Premium user you get access to the detailed source references and background information about this statistic.
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- Release date
- April 2015
- Region
- United Kingdom
- Survey time period
- February 12 to March 27, 2015
- Number of respondents
- 4,549*
- Age group
- 18 years and older
- Method of interview
- Telephone interview
- Supplementary notes
- * Nearly 4.55 thousand completed interviews out of the 120 thousand sample drawn from the personal current account holders databank, provided by all major UK banks. Data was weighted to correct oversampling.
Source
- Show sources information
- As a Premium user you get access to the detailed source references and background information about this statistic.
- Show publisher information
- Release date
- April 2015
More information
- Region
- United Kingdom
- Survey time period
- February 12 to March 27, 2015
- Number of respondents
- 4,549*
- Age group
- 18 years and older
- Method of interview
- Telephone interview
- Supplementary notes
- * Nearly 4.55 thousand completed interviews out of the 120 thousand sample drawn from the personal current account holders databank, provided by all major UK banks. Data was weighted to correct oversampling.
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- Income of account holders who switched or did not switch bank accounts in UK 2015
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- Views on banking: customers opinion on their financial situation UK 2015
- Main current account: average amount of overdraft in the UK 2015
- Main bank account average amount overdrawn charged monthly UK 2015
- Overdraft on accounts of adults who switched or did not switch bank accounts UK 2015
- Gender distribution of British adults using one and more than one bank in the UK 2015
- Reasons for chosing the particular bank for main current account UK 2015
- Income distribution of British adults using one and more than one bank in the UK 2015
- Reasons for holding several current accounts with different banks in the UK 2015
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- Behaviour of account holders in regard to searching and switching banks in UK 2015
Studies
- Assets and wealth of households in Europe
- Current bank accounts in the United Kingdom (UK)
- Household finance in the Netherlands
- Household finance in Belgium
- Personal current account investigation
- Millennials financial management habits in the UK
- Bank customer retention in the United Kingdom (UK)
- Personal debt in the United States
- Deutsche Bank
- Personal savings in the United States
- Funding university in the United States
- Personal debt in the United Kingdom
- Millennials Savings Tracker 2016
- Banca d'Italia - Relazione annuale - Appendice anno 2018
- The Aegon Retirement Readiness Survey 2019
Statistics on "Bank customer retention in the United Kingdom (UK)"
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- Share of retail bank customers with positive banking experience in selected European countries as of 2016
- Retail banking experience of Millennial (Generation Y) customers in Western and Central Europe from 2015 to 2016
- Client assessment of performance of banking services in the United Kingdom (UK) in 2014
- Client satisfaction with current bank in the United Kingdom (UK) from 2011 to 2014
- Bank client generalized sentiments towards their banks in United Kingdom (UK) between 2011 and 2014
- Bank customers connectedness with bank in the United Kingdom (UK) in 2014
- Number of customers switching their current bank account providers in the United Kingdom (UK) from January 2016 to December 2018
- Annual number of customers switching their current bank account provider in the United Kingdom (UK) from 2012 to 2018 (in millions)
- Share of bank clients who switched main current bank account in the United Kingdom (UK) between 2011 and 2014
- Customers intending to switch their current bank in the United Kingdom (UK), as of May 2014
- Percentage of consumers who would switch service provider after one incidence of bad customer service in the United Kingdom (UK) in 2013, by organisation type
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- Likelihood of customers staying with primary retail bank for Western and Central European countries as of 2016
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- Banks operating in the United Kingdom (UK) ranked by current account customer satisfaction as of September 2018
- Leading banks in the United Kingdom (UK) in 2014, ranked by credit card holder satisfaction
- Leading banks in the United Kingdom (UK) in 2014, by satisfaction levels of savings account holders
- Share of bank clients who complained to the main current bank account provider in the United Kingdom (UK) between 2011 and 2014
- Total number of complaints regarding the banking products and services* in the United Kingdom (UK) from 1st half 2010 to 1st half 2018 (in 1,000s)
- Distribution of complaints regarding banking and credit card services in the United Kingdom (UK) in the 1st half of 2018, by cause of complaint
- Number of banking & credit cards services customer complaints in the United Kingdom (UK) in the second half of 2018, by company
- Share of new complaints to the Financial Ombudsman regarding banking services and products in the United Kingdom (UK) from 2009/10 to 2018/19
- Number of complaints to the Financial Ombudsman regarding the United Kingdom (UK) leading banks as of the second half of 2018*
- Share of complaints regarding banking and credit matters submitted to the Financial Ombudsman in the United Kingdom (UK) from 2017/18 to 2018/19, by complaint focus
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- Account holders who switched or did not switch bank accounts in the last year in the United Kingdom (UK) in 2015, by months overdrawn
- Distribution of account holders using one or more than one bank in the United Kingdom (UK) in 2015, by gender
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- Account holders reasons for having multiple current accounts with different banks in the United Kingdom (UK) in 2015
- Customer satisfaction with quality and speed of handling problems in current and previous bank account supplier in the United Kingdom (UK) in 2015
- Account holders' behavior in searching and switching bank offers in the last year and last 3 years in the United Kingdom (UK) in 2015
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