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Factors considered by consumers when choosing an energy supplier in the UK 2014

Importance of various factors considered by consumers when selecting an energy supplier in the United Kingdom (UK) 2014

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Source

Release date

February 2015

Region

United Kingdom

Survey time period

2014

Number of respondents

6,999 respondents

Age group

18 years and older

Method of interview

Telephone interview

Supplementary notes

Originally asked as: "I am going to read out a number of reasons why people choose an energy supplier. For each of these I'd like you to tell me how important it is to you"

Only answers saying "Very important" or "Essential" have been taken into consideration.

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Statistics on "Energy consumer experience in the UK"

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