Factors considered by consumers when choosing an energy supplier in the UK 2014

Importance of various factors considered by consumers when selecting an energy supplier in the United Kingdom (UK) 2014

by Statista Research Department, last edited Feb 2, 2015
Factors considered by consumers when choosing an energy supplier in the UK 2014 This statistic shows which the importance consumers place on various factors when considering an energy supplier in the United Kingdom (UK), in 2014. Customer service emerged as the most important factor for many, with 83 percent placing high importance on it as an important factor in the decision making process. Cheap tariffs, as well as easy to understand tariffs, were both important to 78 percent of respondents.
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Importance of various factors considered by consumers when selecting an energy supplier in the United Kingdom (UK) 2014

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Statistics on "Consumer experience of the energy market in the United Kingdom (UK)"
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