Expected & actual ease of changing bank account in the United Kingdom (UK) 2015

This statistic displays the expected and actual ease of changing bank account for those who switched in the last year in the United Kingdom (UK) as of the first quarter of 2015. It appears that 83% reported that switching had actually been very or fairly easy, while 59% only had expected it to be that way.

Ease of the process of changing bank account in the United Kingdom (UK) in 2015, by expectation and reality

ExpectationActual process
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Sources

Release date

April 2015

Region

United Kingdom

Survey time period

February 12 to March 27, 2015

Number of respondents

339*

Age group

18 years and older

Method of interview

Telephone interview

Supplementary notes

Respondents were asked to compare the actual process of switching bank accounts to what they had expected that process would have been.

* Nearly 4.55 thousand completed interviews out of the 120 thousand sample drawn from the personal current account holders databank, provided by all major UK banks. Data was weighted to correct oversampling.
Among the 4.55 thousand, 339 had switched bank accounts in the last year.

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Statistics on "Current bank accounts in the United Kingdom (UK)"

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