Consumers who complained about phone banking "no hang-up fraud"UK 2015, by region

This statistic displays the regional distribution of consumers who complained about "no hang-up fraud" (vishing), as reviewed by the Financial Ombudsman Service in the United Kingdom (UK) between 2012 and 2014. It was reported that the majority (54%) of complaints about telephone financial fraud originated from London (28%) and the South East region (26%).

Regional distribution of complaints regarding "no hang-up fraud" (vishing) reviewed by Financial Omsbudsman in the United Kingdom (UK) in 2015, by region

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Source

Release date

July 2015

Region

United Kingdom

Survey time period

2012 to 2014

Number of respondents

173*

Age group

18 years and older**

Supplementary notes

*Between mid-2012 and the end of 2014, the ombudsman service resolved 185 complaints of financial fraud involving a no hang-up scam, brought by 173 individual consumers.
**80% of affected individuals were over 55.

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