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Consumer confidence in energy comparison websites in the United Kingdom (UK) 2014

This statistic shows the level of confidence consumers have in energy price comparison websites in general, and with regard to finding the best energy supply deal in the United Kingdom (UK) in 2014. Consumers are more likely to be very confident in general online price comparison services, at 46 percent, compared to the 19 percent who say they are very confident in online energy price comparison services.

Level of confidence consumers have in energy price comparison websites in the United Kingdom (UK) 2014

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Source

Release date

February 2015

Region

United Kingdom

Survey time period

2014

Number of respondents

6,999 respondents

Age group

18 years and older

Method of interview

Telephone interview

Supplementary notes

Originally asked as: (1)"The next few questions are about using the internet. Do you have access to the internet at home, work or via a mobile device?" (2)"As you probably know, price comparison websites allow you to compare prices from a number of suppliers for products and services on the same website. How confident are you that you would be able to get the right deal for your energy supply using a price comparison website?"

Base consists of people who think it is possible or do not know whether it is possible to switch supplier or change payment method.

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Statistics on "Energy market and customer engagement in the UK"

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