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Consumer confidence in energy comparison websites in the United Kingdom (UK) 2014

Level of confidence consumers have in energy price comparison websites in the United Kingdom (UK) 2014

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Release date

February 2015


United Kingdom

Survey time period


Number of respondents

6,999 respondents

Age group

18 years and older

Method of interview

Telephone interview

Supplementary notes

Originally asked as: (1)"The next few questions are about using the internet. Do you have access to the internet at home, work or via a mobile device?" (2)"As you probably know, price comparison websites allow you to compare prices from a number of suppliers for products and services on the same website. How confident are you that you would be able to get the right deal for your energy supply using a price comparison website?"

Base consists of people who think it is possible or do not know whether it is possible to switch supplier or change payment method.

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