Consumer research on personal energy use 2014 Statistic

In this survey, consumers who have been researching their own energy usage or tariff have been asked how much time they had to spent finding the information, in the United Kingdom (UK) in 2014. More than a fifth of the respondents said they have spent over three hours finding this information, at 22 percent.

Amount of time consumers spent researching their own energy usage and tariff in the United Kingdom (UK) 2014

Characteristic	Less than 30 minutes	30 to 59 minutes	Between one and two hours	Between two and three hours	Three hours or more	Don't know
Information on current energy usage/tariff	12%	15%	25%	19%	22%	7%

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Release date

February 2015

More information

Region

United Kingdom

Survey time period

2014

Number of respondents

2,054 respondents

Age group

18 years and older

Method of interview

Telephone interview

Supplementary notes

Originally asked as: "How much time did you spend on this? Please include all time you spent gathering up the information, looking through bills, checking your energy usage, and the details of the tariff you were on."

Base consists of people who checked their existing usage and/or tariff.

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