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Share of financial firms not understanding customer needs according to UK adults 2014

Published by Statista Research Department, Aug 31, 2014
This statistic displays the percentage of financial services companies failing to understand customer needs, according to adults in the United Kingdom (UK) in 2014. Nearly three fourth (74 percent) of respondents believed that more than half and up to all financial services companies did not understand customer needs.

United Kingdom: What percentage of financial services companies do you believe fail to understand customer needs?

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Release date

August 2014

Region

United Kingdom (Great Britain)

Survey time period

August 2014

Number of respondents

2,065 respondents

Special properties

British adults

Method of interview

Online survey

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