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Customers awareness of financial firms customer service performance UK 2014

This statistic shows customers awareness of how well businesses in the financial services sector were providing the customer service and support in the United Kingdom (UK) in 2014. Only eight percent of respondents had no idea at all how businesses that they use perform in terms of customer service.

United Kingdom: How aware are you of how financial businesses you use perform in terms of providing good customer service and support?

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Sources

Release date

August 2014

Region

United Kingdom (Great Britain)

Survey time period

August 2014

Number of respondents

2,065 respondents

Special properties

British adults

Method of interview

Online survey

Supplementary notes

The source had respondents give their answer on a scale where 1: no idea of how businesses perform and 10: very aware of how businesses perform.

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