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Satisfaction with energy supply contract documents in the United Kingdom(UK) 2014

This statistic shows the satisfaction level of small businesses with their current energy supply contract documents in the United Kingdom (UK) in 2014. It shows that 46 percent of respondents were very satisfied with the clarity on the duration of the contract and the renewal dates, while only four percent were very dissatisfied.

Satisfaction level of small businesses about their energy contract documents in the United Kingdom (UK) in 2014

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Source

Release date

March 2015

Region

United Kingdom

Survey time period

2014

Number of respondents

733 respondents

Method of interview

Computer-assisted telephone interviews (CATI)

Supplementary notes

Originally asked as: "Thinking about your current gas/electricity contract document, how satisfied or dissatisfied are you with the following? Please answer on a scale of 1 to 5 where 1 is very dissatisfied and 5 is very satisfied"
Base consists of businesses which have read or glanced over their energy contract in the last 12 months.

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