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Supplier switching process perceived by businesses in the United Kingdom (UK) 2014,

This statistic shows share of answers given by small businesses to questions about the supplier switching process in the United Kingdom (UK) in 2014. It shows that a combined 37 percent of respondents agreed that expected savings do not always materialize when switching energy suppliers.

Small businesses' views on the supplier switching process in the United Kingdom (UK) in 2014

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Source

Release date

March 2015

Region

United Kingdom

Survey time period

2014

Number of respondents

899 respondents

Method of interview

Computer-assisted telephone interviews (CATI)

Supplementary notes

Originally asked as: "In terms of the switching process, to what extent do you agree or disagree with the following aspects of it?"
Base consists of businesses that have switched suppliers in the last five years.

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Statistics on "Energy consumer experience in the UK"

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