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Businesses' satisfaction with their energy supplier in the United Kingdom (UK) 2014
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Businesses' satisfaction with their energy supplier in the United Kingdom (UK) 2014
Satisfaction level of small businesses with their current energy supplier in the United Kingdom (UK) in 2014
by Statista Research Department,
last edited
Mar 24, 2015
This statistic shows the share in satisfaction levels of small businesses with their current energy supplier in the United Kingdom (UK) in 2014. It shows that 20 percent of respondents are very satisfied with the value they get for their money from their energy suppliers. In addition to 30 percent who say they are quite satisfied, that makes half of respondents satisfied with what they get for their money.
Satisfaction level of small businesses with their current energy supplier in the United Kingdom (UK) in 2014
| Very dissatisfied | Quite dissatisfied | Neither dissatisfied nor satisfied | Quite satisfied | Very satisfied | |
|---|---|---|---|---|---|
| - | - | - | - | - | - |
| - | - | - | - | - | - |
| - | - | - | - | - | - |
| - | - | - | - | - | - |
| Very dissatisfied | Quite dissatisfied | Neither dissatisfied nor satisfied | Quite satisfied | Very satisfied | |
|---|---|---|---|---|---|
| - | - | - | - | - | - |
| - | - | - | - | - | - |
| - | - | - | - | - | - |
| - | - | - | - | - | - |
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by Statista Research Department,
last edited
Mar 24, 2015
This statistic shows the share in satisfaction levels of small businesses with their current energy supplier in the United Kingdom (UK) in 2014. It shows that 20 percent of respondents are very satisfied with the value they get for their money from their energy suppliers. In addition to 30 percent who say they are quite satisfied, that makes half of respondents satisfied with what they get for their money.
- Show sources information
- Show publisher information
- Release date
- March 2015
- Region
- United Kingdom
- Survey time period
- 2014
- Number of respondents
- 1,502 respondents
- Method of interview
- Computer-assisted telephone interviews (CATI)
- Supplementary notes
-
Originally asked as: "Thinking about your current gas/electricity supplier, how would you rate your level of satisfaction with the following..?"
"Don't know" and "Not applicable" answers have been left out. The numbers may not add up to 100 percent.
Source
- Show sources information
- Show publisher information
- Release date
- March 2015
More information
- Region
- United Kingdom
- Survey time period
- 2014
- Number of respondents
- 1,502 respondents
- Method of interview
- Computer-assisted telephone interviews (CATI)
- Supplementary notes
-
Originally asked as: "Thinking about your current gas/electricity supplier, how would you rate your level of satisfaction with the following..?"
"Don't know" and "Not applicable" answers have been left out. The numbers may not add up to 100 percent.
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Statistics on "Consumer experience of the energy market in the United Kingdom (UK)"
- Overview
The most important statistics
- What type of energy supplier, if any, provides you with your gas?Gas providers in Great Britain (UK) 2014
- Level of trust in main energy suppliers in Great Britain (UK) in 2014, by region*Trust in main energy suppliers in Great Britain (UK) in 2014, by region
- Thinking about all of your day to day costs, which of the following, if any, are you MOST concerned about?Most concerning daily costs in Great Britain (UK) 2014, by gender
- Thinking about the characteristics that an energy company may demonstrate, how important or unimportant is it to you that an energy company is or does each of the following? Provides information that is clear and easy to understandImportance of clear information from energy companies in Great Britain (UK) in 2014
- Thinking about the characteristics that an energy company may demonstrate, how important or unimportant is it to you that an energy company is or does each of the following? Listens to what customers have to sayImportance of customer service of energy companies in Great Britain 2014
- Thinking about the characteristics that an energy company may demonstrate, how important or unimportant is it to you that an energy company is or does each of the following? Provides energy from renewable sources as much as possibleImportance of energy companies' acts by gender in Great Britain 2014
- Thinking again about what you would like to see from an energy company, how important or unimportant is it that an energy company provides each of the following products or services? Being put through to a person straight away when you callImportance of direct customer service of energy companies in Great Britain 2014
- Thinking again about what you would like to see from an energy company, how important or unimportant is it that an energy company provides each of the following products or services? Bills that are easy to understandImportance of clear energy bills in Great Britain 2014
- Energy bills payment
The most important statistics
- Forecast for the annual household energy bill in the United Kingdom (UK) by 2020Household energy bill forecast in the United Kingdom (UK) 2020
- How easy is it to pay energy bills?*Ease of making an energy bill payment in the United Kingdom (UK) in 2014
- Are you responsible, either on your own or in part, for paying the energy bill for your home?Energy bill responsibilty in Great Britain (UK) in 2014, by gender
- Are you responsible, either on your own or in part, for paying the energy bill for your home?Energy bill responsibility in Great Britain (UK) in 2014, by age
- Gas
The most important statistics
- Natural gas consumption in the United Kingdom (UK) from 2003 to 2018 (in billion cubic meters)Consumption of natural gas in the United Kingdom (UK) 2003-2018
- Who is your current gas supplier?Gas suppliers in Great Britain 2013 to 2016
- Did you switch your gas supplier?Share of consumers switching gas suppliers in Great Britain from 2014-2018
- Did you know it was possible to switch to a different gas or electricity supplier?Knowledge about switching energy suppliers in Great Britain 2014
- Thinking about the last time you switched your gas supplier, what was the main trigger causing you to switch?Triggers for switching gas suppliers in Great Britain 2015
- Thinking about the last time you switched your gas supplier, how did you switch?Method of switching gas suppliers in Great Britain 2018
- Electricity
The most important statistics
- Total demand for electricity in the United Kingdom (UK) from 2000 to 2018 (in gigawatt hours GWh)Total demand for electricity in the United Kingdom (UK) 2000-2018
- Electricity consumption from all electricity suppliers in the United Kingdom (UK) from 2002 to 2018 (in terawatt-hours)Total electricity consumption in the United Kingdom (UK) 2002-2018
- Electricity availability of all electricity suppliers in the United Kingdom (UK) from 2002 to 2018 (in terawatt-hours)Total electricity availability in the United Kingdom 2002-2018
- Who is your current electricity supplier?Electricity suppliers in Great Britain 2013 to 2016
- What type of energy supplier, if any, provides you with your electricity?Popularity of electricity providers in Great Britain (UK) 2014
- In the last 12 months, have you switched your electricity supplier?Share of consumers switching electricity suppliers in Great Britain 2009-2018
- Thinking about the last time you switched your electricity supplier, what was the main trigger causing you to switch?Triggers for switching electricity suppliers in Great Britain 2014, by payment
- Thinking about the last time you switched your electricity supplier, how did you find out about the deals offered by the supplier you switched to?Information about switching electricity suppliers in Great Britain 2018
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Further Content: Statistics, Studies, and Topic Pages
Statistics
- Businesses' likelihood of recommending their supplier in the United Kingdom (UK) 2014
- Supplier switching proportion of small businesses in the United Kingdom (UK) 2014
- Satifaction level of businesses with energy brokers in the United Kingdom(UK) 2014
- Supplier switching of small businesses in the United Kingdom (UK), by size 2014
- Energy shopping sources for businesses in the United Kingdom (UK) 2014
- Small businesses' frequency of supplier switching in the United Kingdom (UK) 2014
- Small businesses being approached by energy brokers in the United Kingdom (UK) 2014
- Suppliers considered by businesses when switching in the United Kingdom (UK) 2014
- Small businesses' views of energy brokers in the United Kingdom (UK) 2014, by size
- Energy suppliers used by small businesses in the United Kingdom (UK) 2014
- Business' satisfaction energy market in the United Kingdom (UK) 2014
- Energy supplier shopping of small businesses in the United Kingdom (UK) 2014
- Satisfaction with last contact with their supplier in the United Kingdom (UK) 2014
- Small businesses perception of energy brokers in the United Kingdom (UK) 2014
- Reasons for small businesses to switch suppliers in the United Kingdom (UK) 2014
- Reasons given for contacting energy suppliers in the United Kingdom (UK) 2014
- Business' level of trust in energy suppliers in the United Kingdom (UK) 2014
- Small businesses' views of energy brokers in the United Kingdom (UK) 2014
- Supplier switching of businesses in the United Kingdom (UK), by power bill 2014
- Supplier switching of businesses in the United Kingdom (UK), by gas bill 2014
Statistics on "Consumer experience of the energy market in the United Kingdom (UK)"
- Gas providers in Great Britain (UK) 2014
- Trust in main energy suppliers in Great Britain (UK) in 2014, by region
- Most concerning daily costs in Great Britain (UK) 2014, by gender
- Importance of clear information from energy companies in Great Britain (UK) in 2014
- Importance of customer service of energy companies in Great Britain 2014
- Importance of energy companies' acts by gender in Great Britain 2014
- Importance of direct customer service of energy companies in Great Britain 2014
- Importance of clear energy bills in Great Britain 2014
- Problems posed by energy companies in Great Britain 2014
- Consumer trust in value for money from energy suppliers in the UK in 2014
- Consumer trust in accurate bills from energy suppliers in the UK in 2014
- Consumer trust in energy suppliers dealing fairly with complaints in the UK in 2014
- Consumer trust in energy suppliers to be open and transparent in the UK in 2014
- Consumer trust in energy suppliers providing quality service in the UK in 2014
- Preferred communication method with energy supplier in the United Kingdom (UK) 2013
- Consumer likelihood of recommending energy suppliers in the UK in 2014
- Household energy bill forecast in the United Kingdom (UK) 2020
- Ease of making an energy bill payment in the United Kingdom (UK) in 2014
- Energy bill responsibilty in Great Britain (UK) in 2014, by gender
- Energy bill responsibility in Great Britain (UK) in 2014, by age
- Consumption of natural gas in the United Kingdom (UK) 2003-2018
- Gas suppliers in Great Britain 2013 to 2016
- Share of consumers switching gas suppliers in Great Britain from 2014-2018
- Knowledge about switching energy suppliers in Great Britain 2014
- Triggers for switching gas suppliers in Great Britain 2015
- Method of switching gas suppliers in Great Britain 2018
- Total demand for electricity in the United Kingdom (UK) 2000-2018
- Total electricity consumption in the United Kingdom (UK) 2002-2018
- Total electricity availability in the United Kingdom 2002-2018
- Electricity suppliers in Great Britain 2013 to 2016
- Popularity of electricity providers in Great Britain (UK) 2014
- Share of consumers switching electricity suppliers in Great Britain 2009-2018
- Triggers for switching electricity suppliers in Great Britain 2014, by payment
- Information about switching electricity suppliers in Great Britain 2018
- Businesses' likelihood of recommending their supplier in the United Kingdom (UK) 2014
- Supplier switching proportion of small businesses in the United Kingdom (UK) 2014
- Satifaction level of businesses with energy brokers in the United Kingdom(UK) 2014
- Supplier switching of small businesses in the United Kingdom (UK), by size 2014
- Energy shopping sources for businesses in the United Kingdom (UK) 2014
- Small businesses' frequency of supplier switching in the United Kingdom (UK) 2014
- Small businesses being approached by energy brokers in the United Kingdom (UK) 2014
- Suppliers considered by businesses when switching in the United Kingdom (UK) 2014
- Small businesses' views of energy brokers in the United Kingdom (UK) 2014, by size
- Energy suppliers used by small businesses in the United Kingdom (UK) 2014
- Business' satisfaction energy market in the United Kingdom (UK) 2014
- Energy supplier shopping of small businesses in the United Kingdom (UK) 2014
- Satisfaction with last contact with their supplier in the United Kingdom (UK) 2014
- Small businesses perception of energy brokers in the United Kingdom (UK) 2014
- Reasons for small businesses to switch suppliers in the United Kingdom (UK) 2014
- Reasons given for contacting energy suppliers in the United Kingdom (UK) 2014
- Business' level of trust in energy suppliers in the United Kingdom (UK) 2014
- Small businesses' views of energy brokers in the United Kingdom (UK) 2014
- Supplier switching of businesses in the United Kingdom (UK), by power bill 2014
- Supplier switching of businesses in the United Kingdom (UK), by gas bill 2014
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