This statistic shows the frequency at which smartphone users access their banking services via telephone in the United Kingdom (UK) in 2015. It was reported that 46 percent of respondents never used telephone banking.
Frequency of telephone banking services use according to smartphone owners in the United Kingdom (UK) in 2015
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Statistics on Banking channels in the United Kingdom (UK)
Branch banking
8
- Premium Statistic Frequency of visits to main current account bank branch UK 2015
- Premium Statistic Reasons for visits to bank branch according to current account holders in the UK 2015
- Premium Statistic Importance of branch location in main current account bank UK 2015
- Premium Statistic Level of satisfaction with branch location of the main bank in the UK 2015
- Premium Statistic Level of satisfaction with service quality in main current account bank UK 2015
- Premium Statistic Banking: main current account length of use by frequent branch users UK 2015
- Premium Statistic Importance of bank branch accessibility nationally in the UK 2015
- Premium Statistic Banks services via branch finder tool United Kingdom (UK) 2015, by area of service
Online and mobile banking
8
- Basic Statistic Share of people using online banking in Great Britain 2007-2022
- Premium Statistic Online banking in Great Britain 2014-2020, by device
- Basic Statistic Frequency of internet banking in United Kingdom (UK) 2010-2015
- Premium Statistic Recent online banking use in the United Kingdom (UK) 2015, by family financial status
- Premium Statistic Frequency of account holders internet banking services usage in the UK 2015
- Premium Statistic Online banking services usage by smartphone owners in the UK in 2015
- Premium Statistic Importance of internet banking in main current account bank in the UK 2015
- Premium Statistic Reputation damage for parties involved in banking data security breaches UK in 2015
Banking apps
8
- Premium Statistic Frequency of smartphone or tablet banking by current account holders UK 2015, by age
- Premium Statistic Mobile banking services usage by UK smartphone users in 2015
- Premium Statistic Level of satisfaction with the banking app of main bank in the UK 2015
- Premium Statistic Mobile banking services usage actions UK adults in 2015
- Basic Statistic Bank customer priorities driving mobile apps quality in the United Kingdom (UK) 2014
- Premium Statistic Functionality and usability of banking apps: overall score UK 2014
- Premium Statistic Mobile banking services usage of the United Kingdom (UK) adults in 2015, by bank size
- Premium Statistic Mobile banking services usage of the United Kingdom adults in 2015, by income level
Banking channels for major banks
5
- Premium Statistic Banking channels used by Lloyds customers in the United Kingdom (UK) 2015
- Premium Statistic Banking channels used by TSB customers in the United Kingdom (UK) 2015
- Premium Statistic Banking channels used by Barclays customers in the United Kingdom (UK) 2015
- Premium Statistic Banking channels used by Santander clients in the United Kingdom (UK) 2015
- Premium Statistic Banking channels used by Nationwide clients in the United Kingdom (UK) 2015
General summary: customer preference
5
- Basic Statistic Frequency of use of banking channels the UK 2011-2015
- Basic Statistic Preference for banking channels use habits in the United Kingdom (UK) 2014
- Basic Statistic Banking channels usage in the United Kingdom (UK) in 2014, by frequency of use
- Basic Statistic Preferred banking methods among Great Britain population in 2014, by age group
- Basic Statistic Banking channels preferred to access services in Great Britain (the UK) 2014
Further related statistics
14
- SMEs business banking: demand for branches in Great Britain (UK) 2014
- Branch banking frequency in Great Britain 2014
- Banking channels never used by the UK adults in 2015
- Preferred contacts for subscription to financial products in France 2016
- Interest of online financial services in France in September 2016
- Bank service costs per customer visit in the United Kingdom (UK) 2014 by service
- SMEs online banking frequency in Great Britain 2014
- Access to computer, smartphone or tablet in Sweden 2017, by combination
- Online and mobile banking usage frequency in France 2015
- Share of Hungarian smartphone and tablet users by digital competence level 2015-2018
- Internet use via smartphones in Denmark 2014-2018, by age groups
- Computer, smartphone and tablet ownership in Sweden 2014-2017
- Mexico: smartphone users 2016-2019, by connection
- Frequency of visitis by Poles to bank branches 2019
Further Content: You might find this interesting as well
Statistics
- SMEs business banking: demand for branches in Great Britain (UK) 2014
- Branch banking frequency in Great Britain 2014
- Banking channels never used by the UK adults in 2015
- Preferred contacts for subscription to financial products in France 2016
- Interest of online financial services in France in September 2016
- Bank service costs per customer visit in the United Kingdom (UK) 2014 by service
- SMEs online banking frequency in Great Britain 2014
- Access to computer, smartphone or tablet in Sweden 2017, by combination
- Online and mobile banking usage frequency in France 2015
- Share of Hungarian smartphone and tablet users by digital competence level 2015-2018
- Internet use via smartphones in Denmark 2014-2018, by age groups
- Computer, smartphone and tablet ownership in Sweden 2014-2017
- Mexico: smartphone users 2016-2019, by connection
- Frequency of visitis by Poles to bank branches 2019
TSYS. (October 15, 2015). Frequency of telephone banking services use according to smartphone owners in the United Kingdom (UK) in 2015 [Graph]. In Statista. Retrieved March 29, 2023, from https://www.statista.com/statistics/485680/frequency-of-use-of-telephone-banking-services-uk-adults-with-smartphone/
TSYS. "Frequency of telephone banking services use according to smartphone owners in the United Kingdom (UK) in 2015." Chart. October 15, 2015. Statista. Accessed March 29, 2023. https://www.statista.com/statistics/485680/frequency-of-use-of-telephone-banking-services-uk-adults-with-smartphone/
TSYS. (2015). Frequency of telephone banking services use according to smartphone owners in the United Kingdom (UK) in 2015. Statista. Statista Inc.. Accessed: March 29, 2023. https://www.statista.com/statistics/485680/frequency-of-use-of-telephone-banking-services-uk-adults-with-smartphone/
TSYS. "Frequency of Telephone Banking Services Use According to Smartphone Owners in The United Kingdom (Uk) in 2015." Statista, Statista Inc., 15 Oct 2015, https://www.statista.com/statistics/485680/frequency-of-use-of-telephone-banking-services-uk-adults-with-smartphone/
TSYS, Frequency of telephone banking services use according to smartphone owners in the United Kingdom (UK) in 2015 Statista, https://www.statista.com/statistics/485680/frequency-of-use-of-telephone-banking-services-uk-adults-with-smartphone/ (last visited March 29, 2023)
Frequency of telephone banking services use according to smartphone owners in the United Kingdom (UK) in 2015 [Graph], TSYS, October 15, 2015. [Online]. Available: https://www.statista.com/statistics/485680/frequency-of-use-of-telephone-banking-services-uk-adults-with-smartphone/